Frequently Asked Questions

Axis Grand Crossing stands out among apartments in Grand Prairie, Texas by offering thoughtfully designed studio, one-, two-, and three-bedroom apartment homes, including unique three-bedroom, three-bathroom floor plans. Residents enjoy a 24/7 clubhouse/business center, a 24/7 fitness center, and convenient access to shopping, dining, and entertainment destinations including EpicCentral, Epic Waters, Andretti Indoor Karting & Games, and Topgolf, along with a professionally managed living experience.

The leasing office at Axis Grand Crossing is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sunday. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.

The leasing team at Axis Grand Crossing can be reached by phone at 940-248-9995, by email at [email protected], or through the online contact form on the property website. Contacting the leasing office is the best way to ask questions about availability, pricing, and tours.

The best way to receive updates about apartments, pricing, specials, and availability at Axis Grand Crossing is to contact the leasing office directly by email or submit an inquiry through the property website. Prospective residents can also check the website for the latest community information.

Renters insurance is required at Axis Grand Crossing, subject to the lease terms and community policy. Residents may enroll in the renters insurance program offered by the community or use an approved personal policy that meets lease requirements.

Axis Grand Crossing opened in 2022. 

Axis Grand Crossing offers a resident referral program for current residents, subject to program terms, eligibility, and availability. Residents who refer a friend may receive a $1,000 referral reward after the referred resident has occupied their apartment for the required period specified by the community.

If apartment homes are fully leased, Axis Grand Crossing offers a waitlist for prospective residents. Interested renters can join the waitlist through the property website or contact the leasing office for additional information.

    Axis Grand Crossing is a smoke-free community. Smoking and vaping are not permitted within apartment homes, common areas, or amenity spaces in accordance with community policies.

The leasing team at Axis Grand Crossing supports English and Spanish, and additional language assistance may be available depending on staffing and resources. Prospective residents should contact the leasing office to confirm current language support options.

Yes. Prospective residents can schedule a tour of Axis Grand Crossing by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a helpful way to explore apartment homes, amenities, and the neighborhood.

To schedule a tour for a specific apartment at Axis Grand Crossing, contact the leasing team and request the available apartment home or floor plan you would like to see. Tour availability depends on occupancy, notice requirements, and apartment readiness.

Current apartment availability at Axis Grand Crossing can be viewed on the property website or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

Current leasing specials at Axis Grand Crossing include six weeks free on select vacant apartments and apartments with yards, as well as one month free on select notice units, subject to change without notice. Prospective residents should contact the leasing office for current availability and eligibility.

Axis Grand Crossing offers self-guided and in-person tours.

A valid government-issued photo ID is required for tours at Axis Grand Crossing. Additional documents may be helpful if you intend to submit an application during or after your visit.

Axis Grand Crossing offers weekend tours during normal leasing office hours.

Apartment availability on the Axis Grand Crossing can be confirmed by calling the leasing office. Because availability can change quickly, prospective residents should confirm current availability with the leasing office before applying.

Axis Grand Crossing offers a variety of apartment floor plans in Grand Prairie, Texas, including studio, one-bedroom, two-bedroom, and three-bedroom layouts. Floor plans are designed to accommodate a variety of lifestyles and household sizes.

Apartment homes at Axis Grand Crossing include a full-size in-home washer and dryer.

Axis Grand Crossing does not offer on-site laundry facilities because apartment homes include full-size washers and dryers.

Apartments at Axis Grand Crossing are equipped with both air conditioning and heating to provide year-round comfort.

Select apartment homes at Axis Grand Crossing include private yards or balconies, depending on the floor plan. Residents should confirm available outdoor features with the leasing office when selecting a home.

Apartment finishes and interior upgrades at Axis Grand Crossing include luxury finishes, wood-style flooring, modern technology and yards.

Apartments at Axis Grand Crossing are serviced by AT&T and Spectrum, providing residents with internet and entertainment service options. Provider availability may vary by apartment location.

Axis Grand Crossing offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.

Axis Grand Crossing does not currently offer keyless entry, smart thermostats, or smart locks.

Square footage at Axis Grand Crossing ranges from approximately 673 square feet to 1,450 square feet, depending on the floor plan. Individual layouts range from studios through three-bedroom apartment homes.

Axis Grand Crossing offers qualifying corporate housing options. Call the leasing office to confirm availability on full or partially furnished apartments.

Axis Grand Crossing is located at 3950 Dechman Drive, Grand Prairie, TX 75052, offering convenient access to shopping, dining, entertainment, and major roadways throughout the Dallas–Fort Worth Metroplex.

Axis Grand Crossing is located within Grand Prairie Independent School District (Grand Prairie ISD). Residents should verify school boundaries and enrollment information directly with the district, as attendance zones may change.

Parks near Axis Grand Crossing include EpicCentral, providing residents with walking trails, green space, recreation, and outdoor gathering areas.

Grocery stores near Axis Grand Crossing include BJ's Wholesale Club, Walmart, Tom Thumb, Target, Kroger, and Sam's Club, providing convenient shopping for groceries and household essentials.

Nearby attractions include Andretti Indoor Karting & Games, Topgolf, Bass Pro Shops, Epic Waters Indoor Waterpark, and EpicCentral, along with numerous shopping and dining destinations in Grand Prairie.

Commute times from Axis Grand Crossing to many major employers, shopping destinations, and entertainment venues in Grand Prairie typically average 10 to 15 minutes, depending on traffic and destination. Residents should use current mapping tools for the most accurate travel estimates.

There are no public transit stops within walking distance, according to the information provided.

Within approximately 10 minutes of Axis Grand Crossing, residents can find coffee at Starbucks and Dutch Bros, along with grocery shopping at Tom Thumb, Target, and BJ's Wholesale Club.

Rent at Axis Grand Crossing varies based on the apartment floor plan, square footage, lease term, location within the community, interior features, and current availability. Current pricing starts at $1,480 for one-bedroom apartments, $2,000 for two-bedroom apartments, and $2,490 for three-bedroom apartments. Pricing is subject to change, so prospective residents should confirm current rates with the leasing office or on the property website.

Axis Grand Crossing offers lease terms ranging from 3 to 13 months, depending on apartment availability and current leasing conditions. The leasing team can explain available lease lengths for specific apartment homes.

Current pricing begins at approximately $1,480 for one-bedroom apartments, $2,000 for two-bedroom apartments, and $2,490 for three-bedroom apartments. Availability currently includes several vacant apartment homes and upcoming notice units; however, inventory changes frequently. Prospective residents should verify current availability with the leasing office.

Security deposits at Axis Grand Crossing vary depending on the apartment floor plan and community screening criteria. The exact deposit amount needs to be confirmed by the leasing office before signing.

When signing a lease at Axis Grand Crossing, residents can expect a $75 non-refundable application fee per applicant, a $150 administrative fee, and a security deposit based on the selected floor plan and screening results.

Axis Grand Crossing charges a $150 administrative fee at move-in. Residents are also responsible for a $65 monthly community service fee covering trash, pest control, and package locker services.

Monthly rent does not include utilities or community service fees. Residents are responsible for water based on usage, establishing electric service, and a $65 monthly fee covering trash, pest control, and package locker services. Additional fees such as pet rent may apply where applicable.

Utilities are not included in monthly rent. Residents are responsible for water usage charges and establishing their own electric service.

Axis Grand Crossing offers short-term lease options with a minimum lease term of three months, subject to availability and pricing.

Early termination at Axis Grand Crossing is governed by the lease agreement. The current early termination fee is equal to two months' rent, along with any additional lease obligations required under the lease agreement.

Renewal offers are delivered approximately 75 days before the lease expiration date. Renewal pricing and available lease terms are provided in the renewal notice, subject to current market conditions.

To apply for an apartment at Axis Grand Crossing, complete the online application through the property website or work directly with the leasing office. Applicants will be asked to provide identification, income information, and authorization for screening.

Yes. Prospective residents can apply online by selecting an available apartment home, completing the online application, submitting the required documentation, and authorizing the screening process. The leasing team is available to assist throughout the application process.

Application approval typically takes 48 to 72 hours, depending on document completion and screening turnaround times.

If an application is denied, Axis Grand Crossing refunds the $150 administrative fee within approximately 30 days. Application fees remain non-refundable.

Qualification requirements include a household income of at least three times the monthly rent, no outstanding property debt, and no significant charge-offs. Additional screening criteria may apply.

Yes. Background checks are required as part of the standard apartment application process, along with credit, rental history, and income verification where applicable.

Axis Grand Crossing charges a $75 non-refundable application fee per applicant and a $150 administrative fee, which is refundable if the application is denied according to community policy.

Yes. Roommates may apply together. Income and credit are evaluated collectively by averaging the applicants' qualifications and considering both applicants during the screening process.

Yes. Axis Grand Crossing accepts guarantors and co-signers for students and first-time renters, subject to the community's rental qualifications and screening requirements.

Residents at Axis Grand Crossing can pay rent through the BILT resident portal. The resident portal provides a convenient way to manage rent payments and housing-related account activity.

Late fees at Axis Grand Crossing apply when rent is not paid by the due date or grace period stated in the lease agreement.

Utilities are not included in monthly rent at Axis Grand Crossing. Residents are responsible for paying water based on usage and establishing their own electric service. Additional monthly community fees include $65 for trash, pest control, and package locker services.

Axis Grand Crossing offers Wi-Fi in shared community spaces such as the clubhouse.

Internet service is available through AT&T and Spectrum service the community. Residents should verify service availability for their apartment home before move-in.

Monthly utility costs vary depending on the apartment floor plan, occupancy, and resident usage. Axis Grand Crossing does not publish estimated monthly utility costs for each floor plan.

Yes. Fiber or gigabit-speed internet is available at Axis Grand Crossing. Residents should contact their preferred internet provider for available speed tiers and pricing.

Yes. Community Wi-Fi is available in shared amenity spaces at Axis Grand Crossing.

Yes. Resident parking is available at Axis Grand Crossing, and standard parking is provided at no additional cost.

Standard resident parking is included at no additional monthly charge.

Parking at Axis Grand Crossing includes assigned covered carports and private garages. Additional resident parking and guest parking is also available depending on availability.

No. Axis Grand Crossing does not currently offer electric vehicle charging stations.

Dedicated bike storage is not offered; however, storage units are available for lease at $45 per month for residents needing additional storage space.

Yes. Guest parking is available, subject to community parking policies.

Axis Grand Crossing offers convenient access for commuters via nearby major roadways throughout Grand Prairie and the Dallas–Fort Worth Metroplex. While the location is easily accessible by vehicle, there are no public transit stops within walking distance.

Axis Grand Crossing does not currently offer electric vehicle charging stations; therefore, EV charging rates and locations are not applicable.

On-site amenities at Axis Grand Crossing include a clubhouse, business center, two private conference rooms, 24/7 fitness center, resort-style swimming pool, green space, walking trails, dog park, dog wash station, secure mail center, and package lockers. These amenities are designed to support recreation, wellness, remote work, and everyday convenience.

Yes. Axis Grand Crossing offers a swimming pool for residents. Pool hours are 9:00 AM to 10:00 PM, subject to posted community rules and seasonal operation.

Yes. Axis Grand Crossing features a 24-hour fitness center, providing residents with convenient access to workout equipment at any time.

Yes. Axis Grand Crossing has a resident clubhouse that may be reserved for private use. Reservations require a $250 reservation fee and a $250 refundable deposit, subject to community policies.

Yes. Axis Grand Crossing offers a business center with two private conference rooms to support residents who work remotely or need flexible workspace.

Yes. Axis Grand Crossing provides a secure mail center and package locker system for resident deliveries.

Package deliveries are managed through a secure mail center and package locker system. Residents receive packages through these secured facilities designed to help protect deliveries.

Yes. Axis Grand Crossing hosts resident events and community activities approximately two to three times each month, depending on the community calendar.

The fitness center at Axis Grand Crossing is available 24 hours a day, 7 days a week for residents.

The clubhouse and business center are available 24 hours a day, subject to resident access policies.

Yes, Axis Grand Crossing offers package lockers through Amazon Hub in a controlled-access mail room to help residents receive deliveries securely.

Security features at Axis Grand Crossing include surveillance cameras and security patrol services.

Yes. The clubhouse may be reserved for private events, subject to community policies, a $250 reservation fee, and a $250 refundable deposit.

Community rules and quiet hours are outlined in the lease agreement and resident handbook.

Yes. Axis Grand Crossing is a pet-friendly apartment community, subject to the community's pet policies and restrictions.

Axis Grand Crossing allows up to two pets per apartment home with a maximum weight of 80 pounds each. A $350 one-time pet fee per pet and $25 monthly pet rent per pet apply. Breed restrictions may apply, and residents should contact the leasing office for complete pet policy details.

Yes. Axis Grand Crossing offers a dog park and a dog wash station for residents with pets.

Service animals and emotional support animals are accommodated in accordance with applicable federal, state, and local laws. Residents requesting an accommodation should contact the leasing office regarding documentation requirements.

Residents can submit maintenance requests through the online resident portal, by calling the leasing office, by visiting the leasing office, or by emailing the leasing team.

Maintenance response times depend on the urgency of the request, service priority, parts availability, and scheduling.

Residents can reach emergency maintenance by calling the main office phone number and following the prompts to leave a message for the on-call maintenance team.

Emergency maintenance issues generally include active flooding, significant plumbing leaks, fire-related hazards, loss of essential building systems where applicable, or other conditions that threaten resident safety or property. Residents should follow the property's emergency maintenance procedures for qualifying emergencies.

Yes. Axis Grand Crossing provides preventive maintenance services, including filter changes and pest control.

Before move-in, apartment homes at Axis Grand Crossing are completed through the standard make-ready process and delivered as turn-key units, including inspection and cleaning.

Yes. Apartment homes are cleaned before move-in as part of the standard make-ready process.

Yes. Residents receive a move-in condition inventory form to document the apartment's condition after move-in.

Residents are required to provide all apartment keys and key fobs to the leasing office and return the apartment in good condition according to the lease agreement.

Elevator or loading zone reservations are not required at Axis Grand Crossing.

Yes. Axis Grand Crossing provides a move-in checklist to help residents prepare for move-in. Residents may contact the leasing office for additional move-in planning resources.

To help support a full security deposit refund, residents should return the apartment in the same condition in which it was delivered, subject to normal wear and tear and lease requirements.

Yes. Axis Grand Crossing accepts corporate leases. Furnished corporate housing may be available for qualifying residents.

Yes. Axis Grand Crossing offers short-term leases with a minimum lease term of three months, subject to availability.

No. Axis Grand Crossing does not offer furniture rental partnerships.

Yes. Axis Grand Crossing offers a preferred employer concession of $250, subject to eligibility and current program requirements.

No. Axis Grand Crossing does not offer student-specific leasing options such as by-the-bed leasing or flexible student lease timing.

No sustainability or eco-friendly building features have been identified for Axis Grand Crossing.

Yes. Axis Grand Crossing offers recycling as part of its community operations.

Energy-efficient appliances or systems are not provided, according to the property information supplied.

Apartment homes include LED lighting. Smart thermostats are not available.

Axis Grand Crossing does not offer EV charging stations. Bike storage racks are available along with community bikes that can be borrowed by checking for availability with the leasing office.